PRIVACY POLICY
Turnwood Accessories Ltd. T/A PiuAlto
INTRODUCTION
Píu Alto is committed to protecting and respecting your privacy. We wish to be transparent on how we process your personal information and demonstrate that we are Accountable, in accordance with the EU General Data Protection Regulation (EU 2016/679). It is the intention of this Privacy Policy to explain to you the Privacy Management practices of Píu Alto in relation to the personal information we collect and process about you.
In accordance with the EU GDPR (2016/679) and the Data Protection Act 2018, Píu Alto is identified as a Data Controller, there may be occasions, when we are also identified as a Data Processor.
This on-line Privacy Policy relates to personal information which we collect through our website and associated technologies and does not relate to personal information which Píu Alto collects manually.
By willingly providing personal and other information to us you are consenting to the terms and conditions of this Privacy Policy. Please read this policy carefully, as this sets out the basis on which any personal information, we collect from you, or that you provide to us, will be collected, and processed by Píu Alto.
WHO ARE WE?
Established in 1996 as Turnwood Accessories Limited, by professional joiner/fitter Brian Lenehan, specialising in timber and accessories, the business has grown significantly. Píu Alto was launched in 2002 adding numerous products and services to our portfolio.
Based in Co Louth, Ireland, Piu Alto has become one of the most highly respected manufacturers and fit out specialists in Ireland for bespoke furniture, worktops, bookcase units, wardrobes, panelling, kitchens, as well as commercial fit outs and full house fit outs. We have worked on a wide variety of commercial projects such as offices, health clinics, hospitals, and shop installations. Píu Alto prides itself in bringing our clients ideas and concepts to life while still delivering the highest standard of craftmanship.
HOW WE COLLECT PERSONAL INFORMATION ABOUT YOU
When you browse our website www.piualto.com we may ask for personal information (such as your name, email address. We may also collect information about you when you are on the internet such as the website you came from, IP address, domain types, i.e., co.uk and .com), your browser type, the country where your internet service is located, the pages of our site that were viewed during your visit and search terms you used. This information is only used for our own research and to improve our service to you. Your IP address is used to gather local broad demographic information.
To measure the effectiveness of our on-line presence, Píu Alto may use Cookies to determine the path users take on our site and to identify repeat visitors to the website.
We collect personal information from you when you register on our website, either by email, or by filling out a form. Information that we will process in connection with our services includes, your name, company name, email address, postal address, phone number (s) and any other information that itself can identify or, when tied to the above information, may identify you as a specific individual. We will also collect personal information when you have consented to receiving our newsletters.
HOW WE USE YOUR PERSONAL INFORMATION
To process your personal information, we are mandated to identify our lawful basis to collect and further process your personal information. In accordance with EU GDPR legislation, we will rely most commonly on the following legal bases to collect and further process your personal information, Consent, Contractual Necessity, Legal Obligation, Legitimate Interest.
We may engage with third-party stakeholders and working partners for the following purposes: To facilitate our services
To provide the service on our behalf
To perform related services or
To assist us in analysing how our service is used.
We may process your personal information for more than one lawful basis depending on the specific purpose for which we are using your personal information.
We set out below a description of various ways we process your personal information and details of the legal bases we rely on to do so. Please note that this is not an exhaustive list of our processing activities.
|
PUROSE |
 
CATEGORY OF DATA |
LAWFUL BASIS |
|
To register you as a client |
Name, address, phone no, email address
|
Contractual Necessity |
|
To deliver our products and services to you |
Name, address, phone no, email address |
Contractual Necessity |
|
To reply to enquiries |
Name, address, phone no, email address |
Contractual Necessity |
|
To provide quotations |
Name, address, email address, financial personal information
|
Consent and/or Explicit Consent, Contractual Necessity |
|
To Issue invoices/Payment Services |
Name, Address, email address |
Contractual Necessity/Legitimate Interest |
|
To manage and administer your use of our services and to manage our relationship with you |
Name, Address, Email address |
Contractual Necessity/Legitimate Interest |
|
To comply with our legal obligations |
Name, (possibly, address and email address). |
Legal obligation |
|
To send our Newsletters to you and to keep you updated of our services and products |
Name, email address |
Consent |
|
To register you as a Supplier |
Name, email address, phone no, postal address |
Consent & Contractual Necessity |
SOURCE OF COLLECTION
You provide personal information to us when you visit our website www.piualto.com. We also collect your personal information when you send us an email or send an enquiry. We will collect personal information when you complete and email any of our online forms and when you subscribe to join our mailing list and consent to receiving our Company Newsletters and updates.
We use the social media platforms of Twitter, Instagram, Facebook, and Linked In personal information may be collected through these platforms.
DO WE USE COOKIES?
Yes, we use Cookies on www.piualto.com. Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. We use Cookies which are necessary to enable core functionality, such as security, network management and accessibility.
Our website also uses Google Analytics to collect information and to improve our service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of the service. For full information on our use of Cookies, we would refer you to our separate Cookie Policy which you will find on our website www.piualto.com
THIRD PARTY SITES
Our service may contain links to other sites. If you click on a Third-Party link you will be directed to that site. Please be aware that these third-party sites are not operated by Píu Alto. We strongly advise you to review the privacy policies of these third-party sites. We do not take any responsibility for the content of privacy policies or practices of any third-party sites or services.
CHILDREN
We do not knowingly collect personal information from children under the age of 13. If you are under`13, do not access, use, or provide any personal information on www.piualto.com or through any of its features. If we learn that we have collected or received personal information from a child under 13 without parental consent, we will delete that information.
INTERNATIONAL TRANSFERS
It is not the practice of Píu Alto to transfer personal information beyond European and EEA territories.
HOW WE KEEP YOUR PERSONAL INFORMATION SAFE
Piu Alto are committed to the protection and security of your personal information. We use a variety of security technologies and procedures to protect your personal information from, unauthorised use
and access, accidental loss, unlawful destruction, alteration, unlawful disclosure. As effective as security practices are, no physical or electronic system is entirely secure. We cannot guarantee the complete security of our data base nor can we guarantee that information that you supply will not be intercepted while being transmitted to us over the internet. We have implemented strict internal guidelines to ensure that your privacy is safeguarded at every level of our organisation. We will continue to revise policies and procedures and review our systems and we will implement additional security features as new technologies become available. Any transmission of personal information is at your own risk. When we receive your personal information, we use appropriate security measures to prevent your personal information from being compromised in any way. When you contact us to ask about your personal information, we may ask you to identify yourself, this is to help protect your personal information.
HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
is not the practice of Píu Alto to retain personal information for longer than is necessary to enable us to provide our products and services. Independent Statutory legislation will influence the retention period of various categories of personal information.
WHO ARE WE SHARING YOUR PERSONAL INFORMATION WITH?
It is not the practice of Píu Alto to share personal information. However, there may be e circumstances where we are legally mandated to share personal information in accordance with Independent Statutory legislation and regulatory requirements. In addition, there may be circumstances where it is necessary to share personal information with Working Partners and Vendors to enable us to provide our products and services. Píu Alto will ensure that all Data Sharing Agreements and Contracts have been implemented prior to the sharing of any personal information. We detail below a list of our Stakeholders and Working Partners with whom we share personal information for the purposes of providing their products and services to our clients. This list is, however, not exhaustive:
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Web Hosting Co
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IT Provider/Support
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SaaS Platforms (Surf Accounts, Sirus) CCTV
DATA SUBJECTS RIGHTS
In accordance with The EU General Data protection Regulation (EU 2016/679) and The Data Protection Act (2018) you are afforded the following rights in certain circumstances.
Right of Access: You have the right to obtain confirmation from us, whether we process personal information about you and where that is the case, access to the personal data, including the purposes of processing and the categories of personal data concerned. The recipients or categories or recipients to whom the personal information have been or will be disclosed. You may also submit a written request for a copy of personal information you believe we may be processing about you.
Right to Rectification: You have the right to the rectification of inaccurate personal information about you without undue delay.
Right to Erasure: You may ask us to delete your personal information, however, this is not an absolute right and any such request will be considered in accordance with EU GDPR legislation.
Right to Restrict & Object: You have the right to restrict or object to Píu Alto using your personal information.
Right to Data Portability: Upon receipt of your written request, where possible, we can share a digital copy of your personal information with you or another organisation.
HOW YOU CAN CONTACT US
Taking into consideration the size of our organization and the nature of our data processing activities we are not mandated to appoint a designated Data Protection Officer. However, in the event you have any questions regarding how we process your personal information you can email us at info@piualto.com
You can also write to our Data Protection Compliance Officer at, Píu Alto, Unit 1, Tenure Industrial Complex, Monasterboice, Drogheda, Co Louth, Ireland.
You may also contact the Data Commissioners Office, 21 Fitzwilliam Square South, Dublin 2. (Tel No: 00 353 578684800)
CHANGES TO THIS PRIVACY POLICY
We will make changes to this Privacy Statement from time to time, particularly when we make changes regarding how we process your personal information and expand our services. Details of any changes made will be posted here so that you can see what information we gather, how we might use that information and in what circumstances we may disclose it. By continuing to use our site after we post any such changes, you accept and agree to the privacy statement as modified.
FEBRUARY 2021